Repairs
Garage door problems and repairs
Pick what your door is doing. Each page gives the usual cause and the starting price for the fix. We come to your house in Palo Alto and nearby towns.
Problems and starting prices
- Door won't openHeard a bang and now the door won't lift? That's almost always a broken spring. From $285.
- Door won't closeUsually the safety sensors near the bottom of the tracks. Most fixes from $209.
- Crooked, or off its trackStop using it and leave the opener alone. Back on the track from $239.
- Opener runs, door doesn't moveCheck the red release cord first. If it's hooked up, a worn drive gear is the usual cause. Opener repair from $209.
- Cable snapped or hanging looseA loose or snapped lift cable lets one side drop. Both cables from $229.
- Noisy doorWorn rollers and dry hinges are the usual cause. Tune-up from $139, new rollers from $289.
- Remote or keypad stopped workingTry a fresh battery first. If the wall button works and no remote does, it's the remotes or the opener's receiver.
- Dented or cracked panelOne section can be swapped when the model is still made. From $389.
Repairs and services
- Spring repair: one torsion spring from $285, both from $445, tune-up included.
- Openers: repairs from $209. A new belt drive with two remotes and a wall button, installed, from $765.
- New garage doors: a single steel door installed, with the old one hauled away, from $1,890.
- Tune-up: lube, balance, a hardware check and a safety test, from $139.
What can raise the price
- Both springs worn out at the same time
- A heavier door: insulated, wood or oversized
- Worn rollers, cables or drums we find once we're there
- A part we have to order in
Your exact price comes at the door, before we pick up a tool, and the quote is free.
Questions
Can you fix it on the first visit?
Usually. Springs and openers ride on the truck, so most spring and opener jobs get done on the same visit. A part we have to order in means a second trip.
Should I keep using the door until you get here?
Leave it alone if a spring has snapped or the door's off its track, and don't run the opener. A door that only squeaks is usually fine to use until the visit.